Shipping & Payment

Shipping costs

Shipping costs for deliveries to Germany

Shipping costs Germany: 5.00 EUR

Shipping costs for deliveries to Europe

Shipping costs Europe: 15.00 EUR

Shipping costs for deliveries all over the world

Shipping costs outside of Europe: 25.00 EUR

Different shipping costs for instance bulk goods will be offered by a separately proforma invoice. The goods will be shipped fully insured.

Minimum order value

Orders in our online store have no minimum order value.

Payment

Pay by invoice

Your order will be shipped immediately after receiving the order. If you pay by invoice, the payment has to be transferred immediately (latest after 14 day) after receiving the order. Please note that for being invoiced the delivery address must also be your home or company / institution address.

Advance payment/bank transfer

If we receive your order, you will get the payment/bank transfer information by e-mail, mail or fax (depending on your contact details). Please transfer the stated amount to our bank account. Please do not forget to add your order number. After receiving the payment we will ship your order immediately.

PayPal

PayPal is the faster, safer way to pay online in stores. The service gives people simpler ways to send money without sharing financial information, and with the flexibility to pay using their account balances, bank accounts, credit cards or promotional financing.
The advantages for the buyer are:

• Safe: PayPal uses "SSL security" which is the industry standard way to send sensitive information in a highly encrypted form across the Internet.
• Easy: You can pay your order with just a few easy steps.

Cash on delivery / collect on delivery

If you wish to pay by this method, the invoiced amount will be collected by your local post upon delivery. The local post will collect an additional service fee (in Germany / DHL: 2.00 EUR) which has to been payed upon delivery.

Possible ways to make an order

Whatever you order by Internet, e-mail, fax or in written form - we are always here for you!

Internet

You can place your order directly in our online store. After we receive your order, we will send you an e-mail with further details.

E-mail

Please send us your order with all details we need (product number, quantity, payment method, payment and delivery address) to the following e-mail address: sales@embedded-channel.de

Via telefax: +49 (035434) 585

Please send us your fax order with all details we need (product number, quantity, payment method, payment and delivery address) to the following telefax number GERMANY +49 (035434) 585.

Written form

Please send us your written order with all details we need (product number, quantity, payment method, payment and delivery address, contact information) to the following postal address:
Heim- & Buerokommunikation Ilmert e.K.
Rene Ilmert
Jakobsbrunnenstr. 14
60386 Frankfurt am Main
Germany

Order returns

Please send your order returns to the following delivery address:
Heim- & Buerokommunikation Ilmert e.K.
Rene Ilmert
Jakobsbrunnenstr. 14
60386 Frankfurt am Main
Germany

Please consider the following if you send your return:

• Add a copy of your invoice.
• To make it easier for us, please give us the reason why you return your order including a detailed failure description if possible.